Building Your Renovation Dream Team: 10 Must-Ask Questions For Your Contractor

So, you're finally ready to embark on a journey to transform your house into the home of your dreams…this is such an exciting time - congratulations! But before you take that leap, let's talk strategy when it comes to navigating your renovation. At the heart of your remodeling journey lies a pivotal decision: choosing the right contractor. With countless contenders vying for your attention, it's time to arm yourself with the ultimate weapon – knowledge. Drawing from our three decades of industry expertise, we’ve come up with what we believe are important questions you should be asking your potential contractors, in order to ensure that you don't just remodel, but remodel smart.

1. Are You Licensed & Insured?

Before you delve into your design dreams, it is vital that you take the time to ensure your contractor is wielding the essential tools: proper licensing and insurance. You will protect your project and your peace of mind by making this a non-negotiable in the event of any unforeseen circumstances or mishaps during your remodeling project.

2. What Experience Do You Have With Similar Projects?

In other words - show me your track record! Experience in this industry isn't just a buzzword; it's your lifeline for an effective remodel. Take the time to dive deep into your contractor's past projects to make sure that their previous work is relevant to your expectations. Ask about their track record with projects similar in scope, size, and style to yours. 

3. Can You Provide References or A Portfolio of Past Work?

This is a great follow-up to question #2. As in most industries, when it comes to remodeling, talk is cheap, and past results speak volumes. Don’t just take their word for it! Request a visual testament to their craftsmanship – a portfolio with proof of their work. Any reputable contractor will be more than happy and prepared to provide references or a portfolio showcasing their past projects and capabilities before being entrusted with your vision. Another helpful tip? See if you can find the company on social media! If they are proud of their work they will more than likely be showcasing it to the public eye, so make sure to check out their Instagram, Facebook page, etc. 

4. Who Will Be Overseeing the Project?

This is your home - it’s crucial to know who will be in charge of your project day-to-day. Is it the contractor, the project manager, or a seasoned foreman? Clarify lines of authority and establish clear lines of communication from the outset -  your peace of mind during the remodel will depend on it.

5. What Is the Expected Timeline for the Project?

In the realm of renovations and remodeling, time is always of the essence…but all good things can take time. Request a detailed roadmap with clearly established milestones and deadlines from your contractor. Having a clear timeline in place to navigate the maze of expectations on both sides will help you plan accordingly. 

6. How Do You Handle Changes or Unforeseen Circumstances?

When it comes to the renovation process, it’s important you remember to expect the unexpected. Inquire about your contractor’s contingency plans – how do they navigate the inevitable storm of unforeseen circumstances or changes to the original plan? Home remodeling projects very (very!) rarely go off without a hitch, so it’s important to have a trustworthy partner that has experience in handling the chaos and making in-the-moment decisions as needed, with your best interests in mind.

7. What Is Your Payment Schedule?

You know what they say…money talks, but clarity sings! It’s so important to iron out the details of the payment schedule up front. From deposits to progress payments to final payments, let transparency be your guiding light through the path of financial negotiations and ensure that everyone is on the same page before getting started. 

Word to the wise: when discussing final budgets and payment schedules it’s important to remember that when it comes to renovations, you will generally get what you pay for. Make sure to prioritize a commitment to quality and craftsmanship in order to avoid expensive surprises or “sticker shock” down the line!

8. Do You Work with Subcontractors?

Behind every great contractor lies a host of skilled subcontractors that complete certain parts of the project, so it’s important that you inquire about their partnerships and subcontractor relationships. Make sure that they are working with subcontractors that are also properly licensed and insured.

9. How Do You Handle Permits and Regulations?

Navigating the bureaucratic jungle of permits and regulations can be a headache, but it’s a necessary and non-negotiable part of every remodel. Inquire about the contractor’s mastery of and experience with permits and regulations, and how they ensure compliance with local building codes. Their experience could make all the difference in keeping your project out of the weeds and stuck in a sea of red tape.

10. What Sets You Apart from Other Contractors?

Last but not least, ask the contractor what sets them apart from their competition…in their own words, what is their “x factor?” Look for the qualities that will matter most to you in a remodeling partner -  like unwavering attention to detail, seamless communication, prioritizing quality, and an unyielding commitment to customer satisfaction.

Armed with these 10 questions, you’ll be well-equipped to make this big and important decision that will officially kick off the process of bringing your remodeling vision to life. 

Ready to talk to Coastal Virginia's premier residential design-build firm? Visit BensonHomes.com to schedule a free discovery call with our team of experts…and check out some of our past work glowing client testimonials on Houzz. Your dream home awaits – we can’t wait to get started!

Want to learn more? Check out our blog post on 5 Credentials to Look Out for When Finding the Right Builder.